Reference

Open Your Privacy Policy

This Privacy Policy explains what we collect when you open an account, how we use it, and when we may share it for verification, support, or legal duties.

Data useCookiesIndia accessAccount security

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Explore How We Use Data

darkexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We collect the details you enter, device signals, and records tied to UPI, Paytm, PhonePe, and Google Pay when those methods are used. We use this data to process requests, keep session security in place, answer support queries, and meet legal or tax duties that apply

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to us. Cookies help us remember your session, keep the page stable on mobile, and spot suspicious access. If we work with a payment processor or verification partner, we share only the fields needed for that task and only for the time needed to complete it.
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We keep records for as long as needed for operations, dispute handling, and law, then delete or de-identify them when they are no longer needed. Access depends on local law and is available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Switch To Privacy Contacts

If you want a copy, correction, or deletion request, we keep three contact paths open.

Email Write from the email linked to your account and ask for a copy, correction, or deletion. We use that match to verify the request before we act safely.

Chat Use chat for a quick privacy question or to confirm which form you need. Keep the request tied to your account so we can trace the record cleanly.

Post If you prefer a written request, send it by post with your account details and the change you want. We use the address to confirm identity and file the request.

SAFE HANDLING

Browse Our Data Safeguards

Our privacy handling is built around four things: collecting only the details needed to run the account, keeping cookies narrow, locking down access to records, and deleting data when the legal or…

Data Collection

We keep the fields you submit, login logs, device type, and transaction references only when they are needed to run your account or confirm a request. We do not add extra data just because it is available.

Cookie Use

Cookies help remember your session, save page settings, and reduce repeated checks on the same device. You can clear them in your browser, though some pages may ask you to sign in again.

Account Security

We use access controls, device checks, and request verification before we change private settings. If a login looks unusual, we may ask for a fresh confirmation so your record does not change without permission.

Retention Rules

Records stay only for the period needed for operations, dispute handling, account security, or legal retention. After that, we delete them or remove details that can identify you.

Request Changes

If you want a copy, correction, or deletion request, send it through the contact path below. Use the same email or number linked to your account so we can match the request safely.

Third-Party Sharing

We share data with payment, verification, and hosting partners only when they need it to complete a request or support the service. Each partner receives the minimum fields required for that job.

Check Common Privacy Questions

These questions focus on what we keep, why we use it, and how you can ask us to change it. Read them before you open an account so you know which records we may hold, how cookies behave, and when a verification step is needed where local law permits. That makes the policy easier to check at a glance.

We keep the details you submit, device signals, login records, and payment references needed to run your account. We do not ask for extra fields unless a request, check, or legal duty makes them necessary.

Cookies help us keep your session active, remember settings, and stop repeated checks on the same device. If you clear them, some pages may ask you to verify again before they load your saved state.

Yes. Send the request from the email linked to your account and say whether you want a copy, correction, or deletion. We may ask for a verification step before we change the record.

When you use UPI, Paytm, PhonePe, or Google Pay, we keep the transaction reference and related status data needed to confirm the request. We do not store more than what is needed for that purpose.

Only staff and service partners who need the data to process requests, keep the site running, or meet legal duties can see it. Each party receives the minimum fields needed for the task.

We keep records only for the period needed for operations, dispute handling, account security, or legal retention. After that, we delete them or remove details that can identify you.

Use the contact paths listed on this page and include the account email, the request type, and the page or action involved. That helps us find the right record and answer without delay.

Open Your Privacy Policy

Switch To Privacy Contacts

Browse Our Data Safeguards

Data Collection

Cookie Use

Account Security

Retention Rules

Request Changes

Third-Party Sharing

Check Common Privacy Questions

01 What data do you collect from me?

02 Why do you use cookies?

03 Can I ask for a copy or correction?

04 How do payment records fit this policy?

05 Who can see my details?

06 How long do you keep my data?

07 How do I contact you about privacy?

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