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Open your legal terms for India

Open your account with clear legal terms around data use, access checks and region rules for India, so you know what applies before you move ahead.

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darkexch Open your legal terms for India
CONTACT ROUTES

Browse contact paths for legal requests

If you want a correction, a deletion, or a check on how a record is being used, send the request through the route that fits you best.

Email Write to our support mailbox for corrections, deletions, access checks or a local law question. Use the email tied to your account so we can match the record and reply without delay.
In-app form If you are already signed in, use the form inside your account area to send the request with the right context. It helps us route the case with fewer follow-ups and keeps your record attached.
Postal mail For requests that need a signed letter or a document trail, send a postal request with your account name and contact details. We log it separately and handle it under the same legal process.
DATA STEPS

Switch through our legal safeguards

We handle legal requests with the same care as account access. Data tied to your profile is kept only for the period needed for support, dispute checks, fraud control or any duty…

Data use

We collect the fields needed to open, check and service your account, plus logs that show when a request was made. We do not keep extra fields just because they are available.

Cookies

Session cookies keep you signed in, preference cookies remember language choices, and error cookies help us spot broken pages. Clearing them can log you out or reset settings, which is normal.

Security

Use a password you do not reuse, keep your device lock on, and leave shared devices after you finish. If you suspect account misuse, send a security request so we can pause checks.

Retention

We keep account and support records only as long as they are needed for verification, disputes, audit trails or legal duties. Once that window closes, we delete, mask or archive the record.

Requests

For corrections, deletion or a copy of your data, send the request from your account email and name the exact field you want changed. We may ask for identity proof before we act.

Contact path

If you need a faster handoff, use the channel attached to your account and mention the legal topic in the subject line. That helps us sort the case without sending you through the full support queue.

Browse answers on access and records

These answers cover the parts people ask us about most often: account data, retention, corrections, cookies and regional access. If your situation is different, send the request through the proper support path and include the details tied to your account. We will check the rule that applies in your region and reply from the same channel when possible.

Yes. Send a request from the email linked to your account and ask for the specific data set you want. We may verify identity before we share, correct or remove anything.

We keep records only for the time needed for account service, dispute checks, fraud checks or a duty created by local law. After that, we delete, mask or archive them.

Yes, when the field can be changed under local law and our checks pass. Tell us the exact detail to update, and we will confirm the result or explain any block.

Cookies help keep your session stable, remember your language choice and reduce repeated prompts. If you clear them, some settings reset and you may need to sign in again.

Use the legal request route in your account, or send a message from the email attached to the profile. Add the deletion request in the subject so we can queue it correctly.

If a rule changes in your region, we adjust how the page and account actions work there. The local rule takes priority, and access stays limited to places where it is permitted.

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